Build your buyer groups.
Customer segments built on purchase intent, starting from your brand. Once Shopify is connected, add where buyers are and what they buy.
See who AI recommends instead of you
Your buyers ask AI before they ask you.
Citable reconstructs who is buying in your category and what each group asks, then shows where AI answers send them elsewhere.
For: consumer brands growing their direct channel, selling products people think hard about before they buy. Works with Shopify.
Sound familiar?
- Your traffic is flat, and you can't tell if AI is part of why.
- You know your customers, but not what they ask an AI assistant before buying.
- A competitor keeps showing up in answers, and you don't know which questions it wins.
How it works
Reconstruct their questions.
The fit, comparison and trust questions each group is likely to ask before buying.
Test them on the AI engines tracked for your brand.
See which questions recommend you, which recommend a competitor, and which recommend no one. Then see which sources AI answers cite when they recommend a competitor.
What you get: A ranked list of the buyer groups and questions where you're losing the recommendation, and why each matters.
“The process you have in place is so well defined that it was easy to follow. You do not have to invent anything.”
JJ, Founder, Endo Mind (Thyra Health)
Before you book
A few clear answers.
What is Citable?
The campaign management platform for brands winning AI-assisted shoppers. It reconstructs buyer intent, finds where AI answers favour a competitor, proposes campaigns you approve, and reads the result in your own orders.
Do you see what my customers type into ChatGPT?
No. Citable reconstructs likely questions from your brand, then tests them against real AI answers.
How is this different from an AI-visibility dashboard?
A dashboard counts how often you're mentioned. Citable starts from your buyers, finds the questions you lose, and turns them into campaigns you can measure in your orders.
Which AI assistants?
The AI engines tracked for your brand. We'll show you which on the call.
The other two steps
What happens on the call
30 minutes. We look at your category's AI answers together, show you one buyer group you're likely losing, and tell you what we'd do first.